Contact

Contact AVAbay

Have a question about a bidet sprayer, bathroom accessory, or your order? Get in touch with AVAbay for help with product questions, shipping, and return inquiries.

Get in touch

Email: support@avabay.com

Phone: +1 (307) 800-3018

Trade name: Avabay

Physical address: 

30 N Gould St. Ste R Sheridan, WY 82801

How can we help?

Contact us with questions about product features, choosing bathroom-hygiene accessories, order details, shipping and delivery, or returns and refunds. If something is missing, damaged, or different from what you ordered, please describe the issue so we can review it.

For help with an order

Please include your order number and the email address used at checkout. Tell us which item your question concerns and provide a short description of what you need. For damaged or incorrect items, photos of the product and packaging can help explain the issue.

Before sending a return

Please contact us before sending a product back so you can receive the appropriate return instructions. The contact address above is not a confirmed return-shipping destination.

Product questions

If you are asking about compatibility or installation, include the product name and details of your existing setup. Never include passwords or full payment-card details in your message.